Privacy Policy

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At Astra Contractors ("we," "us," or "our"), operating through astracontractors.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with our online advertisements, or engage our services.

1. Scope of This Policy

This Privacy Policy applies to all personal information collected by Astra Contractors across all our service offerings, including but not limited to:

• Full Home Renovations & Remodeling (Interior & Exterior)
• Basement Finishing, Renovations & Legal Suite Conversions
• Landscape Design, Hardscaping, Patios, Pools & Outdoor Living Spaces
• Kitchen & Bathroom Design and Remodeling
• Custom Additions, Framing, Structural Work & General Contracting
• Commercial Contracting & Design Services

2. Information We Collect

We collect personal information that you voluntarily provide to us when inquiring about or using our services, as well as data collected automatically through website visits.

A. Information You Provide Voluntarily

Contact Details: Name, email address, telephone number, and physical property/mailing address.

Project Specifications: Property type, project goals, estimated budget, ideal timelines, site dimensions, and uploaded photographs or design files.

Communication Records: Messages, questions, or feedback sent through our contact forms, instant messaging channels (such as WhatsApp), phone calls, or email.

B. Information Collected Automatically

Device & Usage Data: IP address, browser type, operating system, referring URLs, and interaction data collected via standard cookies, web beacons, and tracking technologies (such as Google Analytics and the Meta Pixel) when you navigate our website or view our ads.

3. How We Use Your Information

We use the collected information for legitimate business purposes, including to:

• Provide project estimates, site evaluations, and consultation scheduling.
• Plan, manage, and execute contracted renovation, building, and landscaping work.
• Communicate project updates, invoices, quotes, and customer support inquiries.
• Optimize our website performance, marketing campaigns, and ad relevancy.
• Maintain business records and fulfill legal, safety, or regulatory obligations.

4. Sharing & Disclosure of Information

We do not sell, rent, trade, or lease your personal information to third parties.

We may share limited personal information strictly under the following circumstances:

• Vetted Subcontractors & Trade Partners: Shared on a need-to-know basis with trusted tradespeople, architects, engineers, or suppliers required to carry out specific scope on your contracted project.
• Third-Party Service Providers: Shared with secure service providers who assist in our business operations, such as website hosting, payment processing, email communication tools, and digital advertising platforms (e.g., Meta, Google) bound by strict confidentiality requirements.
• Legal Requirements: Disclosed if required by law, search warrant, subpoena, court order, or to protect the rights, safety, and property of Astra Contractors, our clients, or the public.

5. Data Security & Storage

We implement reasonable administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure. Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable legal and accounting standards.

6. Your Privacy Rights & Choices

Depending on your jurisdiction, you have options regarding how your data is handled:

• Access & Correction: You may request to review or correct the personal information we hold about you.
• Marketing Opt-Out: You may opt out of receiving promotional communications at any time by following the unsubscribe links in our emails or replying STOP to text messages.
• Data Deletion: You may request that we delete your personal contact information from our active marketing databases, subject to legal and contractual retention requirements.

7. Third-Party Websites & Social Platforms

Our website or advertisements may link to third-party sites or platforms (such as Facebook, Instagram, or WhatsApp). Astra Contractors is not responsible for the privacy practices or content of these external third parties. We encourage you to review their respective privacy policies.

8. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our website or services following an update indicates acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Business Name: Astra Contractors

Website: astracontractors.com

Email: contact@astracontractors.com

Phone: (289) 270-9000